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Implementing ISO 9001:2015 - A practical guide to busting myths surrounding quality management systemsIn his new book, Andrew W Nichols debunks many of the common misconceptions …
The book looks at case studies, reviewing how different industries have been impacted by the pandemic, with the author also reflecting on his own personal experience. It also …
The official guide for the EXIN SIAM(TM) Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service …
An Education in Service Management - A guide to building a successful service management career and delivering organisational successIT is a business-critical function. It delivers …
Succeed as a PRINCE2(R) practitioner with this concise overview.PRINCE2 is the leading model for effective project management methodology. PRINCE2 certification will help you …
Prepare for your SIAM(TM) Foundation exam and understand how SIAM can benefit your organization SIAM (service integration and management) is an evolution of how to apply a …
Why do projects fail?The people who plan and execute major projects are often highly skilled and highly regarded. They are not obviously incompetent. Where a project uses external …
The PRINCE2 Agile(R) Practical Implementation Guide - Step-by-step advice for every project type, Second edition explains how the structured, management-driven PRINCE2 project …