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Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. ""50 …
This is an outstanding source for training activities relating to employee empowerment. Today most executives and managers need to have an international business and cross-cultural …
20 fully reproducible, HR training workshops in this volume are ideal for customer service managers, supervisors, coaches and self-directed customer service teams that must set …
Enhance customer service at all levels of your organisation with these two volumes of 20 ready-to-use training workshops.Each workshop includes detailed trainers notes, slideshow, …