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Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such …

Part of an exciting series of sturdy, square-box 1000-piece jigsaw puzzles from Flame Tree, featuring powerful and popular works of art. This new jigsaw will satisfy your need for …

Featuring Jiji, the lovable black cat from Hayao Miyazaki’s animated classic Kiki’s Delivery Service, this soft plush and embroidered journal includes lined interiors and …

Materials Selection in Mechanical Design, Sixth Edition, winner of a 2018 Textbook Excellence Award (Texty), describes the procedures for material selection in mechanical design to …

Ogden constructs an anatomy and physiology of the psychic apparatus based on the interplay of the depressive, the paranoid-schizoid and the autistic - contiguous positions. The …

Your guide to crafting embroidery masterpieces! Embark on an embroidery adventure with Jennifer as your mentor, igniting your own creative process. Discover Jennifer's organic …

When everyone's favourite reformed miser, Ebenezer Scrooge, errs from the path of goodness, he starts seeing spirits again - this time of a girl, whose murder he must solve if he …

The late nineteenth and early twentieth centuries witnessed a revolution in the eating habits of European households with disposable incomes. Central to the culinary history of the …

Deep under Sao Miguel island, rumoured to be the last emerging part of Atlantis, Professor Mortimer has discovered samples of a mysterious radioactive metal. Could it be the …

Explore the long and rich history of China's great dynasties.From the clans and legends of prehistory to the last Qing emperor, this book brings China's imperial history to life …

From the author of The Black Bird Oracle comes a fully illustrated guide to the #1 New York Times bestselling All Souls series--"an irresistible . . . wonderfully imaginative …