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A universal service desk (USD) is the central point of contact between a service provider and users for everyday activities, and within an organisation for all requests for and …
A universal service desk (USD) is the central point of contact between a service provider and users for everyday activities, and within an organisation for all requests for and …
A universal service desk (USD) is the central point of contact between a service provider and users for everyday activities, and within an organisation for all requests for and …
Understand the CCPA (California Consumer Privacy Act) and how to implement strategies to comply with this privacy regulation.Established in June 2018, the CCPA was created to …
How can you ensure that IT problems do not damage your business?IT is integral to modern organisations, and the way you manage it can make or break your business.IT service …
How can you ensure that IT problems do not damage your business? IT is integral to modern organisations, and the way you manage it can make or break your business. It is not enough …
An ideal introduction to PCI DSS v3.2.1All businesses that accept payment cards are prey for criminal hackers trying to steal financial information and commit identity fraud. The …
An ideal introduction to PCI DSS v3.2.1All businesses that accept payment cards are prey for criminal hackers trying to steal financial information and commit identity fraud. The …
An essential guide to OHSAS 18001 We say 'take care' as we wave our loved ones goodbye in the morning, but how often is this message taken into the workplace? In this …
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM …