Søkt på: Bøker av Richard Normann
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Reframing Business
In 1983 Richard Normann published the world's first book presenting an integrated framework on the management of service producing companies. Now he provides a new approach to …
Designing Interactive Strategy
Strategy is the art of creating value. It provides frameworks, conceptual models, and governing ideas that allow a company's managers to identify opportunities for bringing value …
Service Management
In the world of industry and management producing 'intangible products' poses unique challenges. This book provides a comprehensive framework on these unique management issues and …
People as Care Catalysts
The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their …
Principles of Bioinstrumentation
This complete, well-integrated text offers students without extensive background in the field a solid understanding of the principles and applications of analog and digital …