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totalt 12 treff
100 Statistical Tests
'This is a very valuable book for statisticians and users of statistics. It contains a remarkable number of statistical tests which are currently available and useful for practical …
Measuring Business Excellence
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of …
100 Methods for Total Quality Management
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently …
Measuring Business Excellence
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of …
Statistical Process Control
100 Methods for Total Quality Management
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently …
Management with Measurement
100 Methods for Total Quality Management
From force field analysis to `zero defects', from `brainstorming' to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently …
Business Excellence in the Hotel Industry
Customer Satisfaction in Service Industries
Performance Measurement
100 Statistical Tests
'This is a very valuable book for statisticians and users of statistics. It contains a remarkable number of statistical tests which are currently available and useful for practical …