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Feedback That Works: How to Build and Deliver Your Message, Second Edition
Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's …
Social Identity
The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring …
Active Listening: Improve Your Ability to Listen and Lead, Second Edition (Portuguese)
Listening well is an essential component of goodleadership. You can become a more effective listenerand leader by learning the skills of active listening.Working relationships …
Feedback That Works: How to Build and Deliver Your Message, Second Edition (Traditional Chinese)
Effective feedback, whether it''s meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other …
Social-Emotional Leadership Reflection Journal
Developing Your Intuition
Leaders often have to make decisions without complete information, and those decisions need to be both right and timely. Using reflective techniques can help you learn to depend on …
Adapting to Organizational Change
No matter where you are in your career, you've probably dealt with some form of organizational change. Change can be a frightening prospect, and if you do not handle it correctly, …
Managing Ambition
Leading Dispersed Teams
Dispersed teams have members in different countries, cultures, and time zones. Such teams share some important characteristics with local teams, but they also present unique …
Active Listening
How to Form a Team
One of the first steps to take toward increasing team effectiveness is to pay attention to how the team is formed. You can head off most of the problems that beset teams during the …
Managing Ambition
Ambition is a good thing, but too much of it can cause problems. You need ambition to be successful, but if you have too much, it can derail your career. This guidebook will help …