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Service Management
pocket,
2013,
Engelsk,
ISBN 9780273732037
After looking at the specific nature of services and the peculiarities of managing services, the three sides of service management are discussed extensively in this book. Concepts …
Service Management
e-bok,
2013,
Engelsk,
ISBN 9780273732181
Over 75% of graduates currently find work in the service industries, but there are very few books that deal specifically with the subject of service management. This edition of …
Relational Practices, Participative Organizing
e-bok,
2010,
Engelsk,
ISBN 9780857240071
This book focuses on the concept and role of relational practices as a way to understand and study processes of organizing. Relational practices are conceived as an ongoing, …