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Creating a Service Culture in Higher Education Administration
Service delivery is part and parcel of every higher education professional’s job, both to improve service to students and to each other as “internal customers”. Until now higher …
Creating a Service Culture in Higher Education Administration
Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "e;internal customers"e;. Until …
Paranormal Encounters: Haunted Phenomena
This is Book 7 in the Paranormal Encounters book series. This illustrated book contains 70] stories as compiled from Books 1-6 in the series. The stories are shortened providing a …
Specialized Pediatric Palliative Care
This compact volume offers a brief overview of pediatric palliative care and emerging ways to expand and provide palliative care to children. Pediatric palliative care is a new …
Paranormal Encounters: Hanging Around
The McCory Chronicles: Katie McCory and the Dagger of Truth
A mysterious golden chest in Grams' attic, a stained-glass window that never ages, and a strange dream. What do these three things have in common? MAGIC. This magic sends twins, …
Infection Control in Small Animal Clinical Practice
Infection prevention and control is vital within a veterinary setting, but can find itself an automated part of care - and therefore vulnerable to time constraints, forgetfulness …
Creating a Service Culture in Higher Education Administration
Service delivery is part and parcel of every higher education professional's job, both to improve service to students and to each other as "e;internal customers"e;. Until …