Sökt på: customer relationship management
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Customer Relationship Management
'Customer Relationship Management' examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends together theory and …
Unternehmensinterne Voraussetzungen des Customer Relationship Management
The importance of customer relationship management in the automotive supply industry
Umsetzung Von Customer Relationship Management-Konzepten in Der Logistikbranche
Social Customer Relationship Management
Social media has received considerable attention, and many potential benefits, as well as concerns, are now being discussed. This book explores how social media can successfully …
Mobilized Marketing and the Consumer
Mobilized Marketing and the Consumer: Technological Developments and Challenges explores technological developments and widespread issues concerning the explosion of mobile devices …
Remote Service Technology Perception and its Impact on Customer-Provider Relationships
Stefanie Paluch employs multiple qualitative methods to explore the perception of remote services and its impact on customer-provider relationships in USA, Germany and Sweden. She …
Kinder als relevante Zielgruppe im Customer Relationship Marketing am Beispiel von Kundenclubs
Die Interaktion von Customer Relationship Management und Social Media Prozessen. Schlüssel für eine erfolgreiche Kundenbeziehung?
Rule of Thumb: A Guide to Customer Service and Business Relationships
In today's business world, the customer service experience is the most critical component that leads small businesses to remarkable success. Good service can be a business owner's …