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Crucial Conversations: Tools for Talking When Stakes Are High, Second Edition
* * * Over 4 Million Copies Sold * * * The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments …
The Three Value Conversations: How to Create, Elevate, and Capture Customer Value at Every Stage of the Long-Lead Sale
The three conversations B2B sale pros must have with customers to control every step of long lead buying cycleThe most successful salespeople understand that they are fundamentally …
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
The New York Times and Washington Post bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally …
Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those …
Conversations for Creating Star Performers: Go Beyond the Performance Review to Inspire Excellence Every Day
Inspire Star Performance through Meaningful Conversations with Your Team“If you want more top performers on your team, read this book!”—Jill Konrath, author of SNAP Selling and …
Conversations for Change: 12 Ways to Say it Right When It Matters Most
“A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into …
Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results
MAKE EVERY CONVERSATION A REAL CONVERSATION THAT GETS RESULTSIn Overcoming Fake Talk, business communication guru John R. Stoker offers proven advice for turning challenging …
Fearless Performance Reviews: Coaching Conversations that Turn Every Employee into a Star Player
Turn the performance review process into a performance enhancement process Fearless Performance Reviews introduces a groundbreaking new framework that transforms not just the …
20 Minutes to a Top Performer: Three Fast and Effective Conversations to Motivate, Develop, and Engage Your Employees
Transform Average Employees intoPowerhouse Performers“I cannot think of a more important message and timely book.20 Minutes to a Top Performer offers quick, simple techniques for …
Big Data Beyond the Hype: A Guide to Conversations for Today’s Data Center
Gain insight into how to govern and consume IBM's unique in-motion and at-rest Big Data analytic capabilitiesA. R. Ammons once said, "A word too much repeated falls out of being", …
Perfect Phrases for Icebreakers: Hundreds of Ready-to-Use Phrases to Set the Stage for Productive Conversations, Meetings, and Events
“This book will help you open a conversation in English and keep the conversation going. It provides a huge number of phrases to use with people you know and people you don’t” …
Conversations that Get Results and Inspire Collaboration: Engage Your Team, Your Peers, and Your Manager to Take Action
Achieve All Your Business Goals Using the Art of Conversation“This book will increase your influence and success rate by the end of the first chapter.”—Alan Weiss, PhD, author of …