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Uncertainty and Imprecision in Decision Making and Decision Support: Cross-Fertilization, New Models and Applications
and the Fifteenth International Workshop on Intuitionistic Fuzzy Sets and General Nets, IWIFSGN-2016, one of the foremost conferences on fuzzy logic, notably addressing extensions …
The Service Desk Handbook – A guide to service desk implementation, management and support
An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, …
Digital Technologies for Government-Supported Health Insurance Systems in Asia and the Pacific
This report explores digital solutions that can support the core business processes of public health insurance operators in Asia and the Pacific.Examples from low- and …
Computer Supported Qualitative Research
This book includes a selection of the articles accepted for presentation and discussion at the second International Symposium on Qualitative Research (ISQR2017), held in Salamanca, …
Computer Systems, Support & Technology
This book presents and discusses research in the study of computer science. Topics discussed include fuzzy logic in molecular computing; mobile database computing; learning methods …
Esports Insights
Esports Insights outlines the fundamental characteristics, features, and structures of the rapidly growing esports industry and acts as the perfect primer for readers without any …
Intelligent Transport Systems, From Research and Development to the Market Uptake
This book constitutes the proceedings of the Second EAI International Conference on Intelligent Transport Systems, INTSYS 2108, which was held in Guimaraes, Portugal, in November …
Desktop Support Crash Course
Un efficiente algoritmo di routing basato su ACO con supporto della localizzazione per MANET
Transportation Networks
Originally published in 1986 and a major contribution towards improving operations within transportation systems, this book provides detailed coverage of the theory of …
Formal Methods at the Crossroads. From Panacea to Foundational Support
This volume records the 10th Anniversary Colloquium of UNU/IIST, the Int- nationalInstituteforSoftwareTechnologyoftheUnitedNationsUniversity,held in Lisbon, Portugal, March 18-21, …
Smart Cities, Green Technologies, and Intelligent Transport Systems
This book constitutes the refereed post-conference proceedings of the 11th International Conference on Smart Cities and Green ICT Systems and 8th International Conference on …