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Customer Satisfaction
Customer Success Professional's Handbook
The definitive Customer Success Manager How-To-Guide for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has …
From the Ground Up
Built by hand. Built to last. The best dreams start with love.Noell Jett's home is more than a farmhouse. It's a testament to overcoming challenges, working side by side with those …
Build From Within
Build From Within is a practical, no-fluff guide to high performance that starts where results really begin: inside you. After 25 years in international B2B sales, Adrian Feder …
Power of Resilience
How the best companies prepare for and manage modern vulnerabilities-from cybersecurity risks to climate change: new tools, processes and organizations for developing corporate …
Power of Resilience
How the best companies prepare for and manage modern vulnerabilities-from cybersecurity risks to climate change: new tools, processes and organizations for developing corporate …
The Ten Faces of Innovation: Ideo's Strategies for Beating the Devil's Advocate and Driving Creativity Throughout Your Organization
The author of the bestselling The Art of Innovation reveals the strategies IDEO, the world-famous design firm, uses to foster innovative thinking throughout an organization and …
SPIN(R) -Selling
True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the …
Finance Transformation
Finance Transformation: Leadership on Digital Transformation and Disruptive Innovation is a general and wide-ranging survey of finance transformation and emerging technologies. …
Målstyrd Försäljning
Boken riktar sig till dig som antingen: vill lära säljkonsten från grunden är en bra säljare men vill bli ännu bättre är innesäljare som skall ut på fältet är egen företagare, ny …
Blue Ocean Strategy, Expanded Edition
OVER 4 MILLION COPIES SOLDWALL STREET JOURNAL AND BUSINESSWEEK BESTSELLERRECOGNIZED AS ONE OF THE MOST ICONIC AND IMPACTFUL STRATEGY BOOKS EVER WRITTENThe global phenomenon that …
Marketing Communications
This newly updated, carefully structured accessible textbook provides students and practitioners with the skills they need to deliver successful marketing communications in today's …