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Fundamentals of Service Systems
This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, …
The Empowerment Project
Empowered Employees Are the Key to Business GrowthMany business leaders focus only on satisfying their customers as the best way to grow their business. Makes sense, right? Chad …
Trade and Development Issues in CARICOM
Entrepreneurship and Business Innovation in the Middle East
In the modern globalized business world, entrepreneurial success can be more difficult to achieve. Innovativeness, effective decision-making, and a drive for success are just a few …
Cross-Cultural Innovation: Results of the 8th European Conference on Creativity and Innovation
The first idea for the topic of the 8th European Conference on Creativity and Innovation was CROSS-CULTURAL CREATIVITY. It came up from discus- sions with businessmen, politicians …
Fourth Industrial Revolution and the Labour Market
The innovation economy is the driver for the development of the Fourth Industrial Revolution and consequently, there is a growing focus on innovation in general and technological …
From Licence Raj to Startup Nation: The Story of India's Growth
Exploring Commercial, Social, and Digital Innovation from the Customer Perspective
The traditional narrative of innovation often centers around the firm, overlooking the role of the customer as the ultimate judge and beneficiary of innovations. This book …
The Digital Multinational
How multinational companies can use digital technology to compete in a world where business is driven by the forces of both globalization and deglobalization.Digital technology has …
Cases on the Law of Partnership, Including Limited Partnerships, Selected from Decisions of English and American Courts
The AI-driven Data Team
Rapidly transform your analytics teams to deliver AI-driven insights. The AI-driven Data Team by Nicholas Kelly is a proven-to-work playbook for data and analytics leaders who …
Knowledge Management in the Pharmaceutical Industry
The Pharmaceutical Industry has been undergoing a major transformation since the heady days of 'big pharma' in the 1970s and 80s. Patent expiry, the rise of generics, and the …