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Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your …

An introduction to Lean thinkingLean is a mindset rather than a methodology; it is a way of thinking based on practices, strategies, tools and methods that can be applied to …

This book is for executives, practitioners, and project managers who are tasked with the movement of data from old systems to a new repository. It is designed as a practical guide …

This book provides a thorough review of tested qualitative methods often used in organization studies, and outlines the challenges and essential requirements of designing a …

This book will help you prepare the EPSO CAST Project / Programme Management tests of any function group, to be selected as a contract agent by the EU Institutions. It includes a …

Clear-Cut Ways to Manage Project Risk If you're a typical project manager, you're probably aware of the importance of risk management but may not have the time or expertise to …

This helpful book gives you a complete understanding of what it takes to successfully complete a project from start to finish.While the technical side of project management is …

Pro Web Project Management is a collection of hard-won lessons the authors have learned managing modern web projects with small and medium budgets in a consulting environment. This …

This is an update and expansion upon PMI's popular reference, The Practice Standard for Project Risk Management. Risk Management addresses the fact that certain events or …