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IQ and Aptitude Tests
An aptitude test is designed to measure the potential for achievement in an individual, whilst an IQ test is a standardized test designed to measure intelligence. Both are now …

IQ and Psychometric Test Workbook
Although most people believe that there is little we can do to improve the intelligence we were born with, the brain can be exercised just like any other part of the body. Thought …

Malcolm McDonald on Key Account Management
Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are customers who help their suppliers grow, and …

Negotiation for Procurement and Supply Chain Professionals
Highly effective negotiation skills are an essential element of a purchasing and supply chain professional's toolkit.Negotiation for Procurement and Supply Chain Professionals …

Strength-Based Leadership Coaching in Organizations
Positive organizational psychology, with its focus on the identification and development of strengths, is a natural ally to executive development and leadership coaching. However, …

Turning Learning into Action
Learning transfer is the missing link in training. Using conventional approaches to training, an average of just 10-20% of learning makes it back into the workplace and contributes …

Financial Technology
With the continued success of fintech (financial technology) businesses around the world, financial services are becoming increasingly de-centralized, personalized, and automated. …

Leadership Skills Handbook
WINNER: CMI Management Book of the Year 2013 - New Manager Category (previous edition)The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills …

Creativity at Work
With the latest theories on creative thinking, psychologist Ros Taylor investigates the pre-requisites needed in any organisation for creativity to flourish. With a ground-breaking …

Reward Management Toolkit
Deciding how to effectively reward staff is one of the most tricky and contentious areas in people management. Getting it right can help promote a motivated workforce, and …

B2B Marketing Strategy
B2B marketing is functioning in an increasingly fast-paced and complex business landscape, with a wealth of new technologies, tools and channels, and where customers are more in …

Creativity in Public Relations
Creative input is inevitably required of the PR practitioner and yet there is a lack of real understanding of the mechanics of the processes involved. Creativity in Public …