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Nine Types of Leader
SHORTLISTED: Business Book Awards 2022 - LeadershipFind out what makes great leaders tick, learn what it takes to be credible and read about the things that they'd do differently …
Build Your Cultural Agility
The investment in global collaboration technology now exceeds US$45 billion. Professionals who work across cultures face some of the most cognitively, psychologically and …
Human Experience at Work
The only way for HR professionals to ensure sustainable top performance from their workforce is by taking a people-focused approach to their employees. To outperform their …
From Start-Up to Grown-Up
WINNER: Independent Press Award 2022 - Business: Entrepreneurship & Small Business Every start-up founder feels overwhelmed and uncertain at various times. The key to managing the …
Platform Strategy
What do Amazon, Google, Visa and AirBnB all have in common? They are all platform businesses. They know they can go beyond their industry segments. They capitalize on wider …
Leading the Customer Experience
DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PRMany organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by …
Practical Negotiation Handbook
Effective negotiations lead to sustainable partnerships, help both parties to achieve higher goals than they would alone and allow organizations to avoid the costly price of …
Operational Risk Management in Financial Services
Technology failures, data loss, issues with providers of outsourced services, misconduct and mis-selling are just some of the top risks that keep financial firms up at night. In …
New World of Work
Work has changed forever. How can HR and leaders adapt? How can they deal with the wellbeing and productivity crisis, address the skills gap and build better organizations? This …
She Made It
Want to be the next Ella Mills? Award-winning rising star entrepreneur, Angelica Malin shows you how.For a new generation of fiercely independent and ambitious career women, going …
Armstrong's Handbook of Learning and Development
This brand-new book from HRM expert and bestselling author, Michael Armstrong, is an ideal companion for those studying learning and development (L&D) at third year undergraduate …