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Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a …

This teachers' manual is meant to accompany the text entitled African Americans in Florida. The manual includes, for each chapter, (1) the key terms that are bold-faced in the text …

Ed and Taylor, both aspiring young writers, fall in love during a summer of aimless drinking and partying in their university town of Missoula, Montana. Lonely and looking for …

Der Vorschlag für ein umfassendes Gesetzbuch für Geistiges Eigentum bietet Ihnen:einen Gesamtüberblick über das Recht …

In the years leading up to the World Wars, Germany and Austria saw an unprecedented increase in the study and depiction of the criminal. Science, journalism and crime fiction were …

What can nurses do to support those receiving palliative care?How do you ensure clear communication and maintain patients and families preferences?Palliative Care Nursing is …

Decode the mystery of English grammar to add polish to your papers, emails, business letters, and moreEnglish Grammar Demystified teaches the fundamentals of the subject in an …

With future competitive landscape shifting from competition between companies themselves to trading partner networks, understanding and mastering process design and change is …

Now updated! Expert math preparation for the TABE exam that is the first step to lifelong successWhether you're looking to quality for a government job, to launch a career with a …

Is a ban on gay marriage prejudice? Is America more sexist than racist? Is legislation needed to help fight violence that is based on prejudice? These are among a few of the …

International crime and justice are powerful ideas, associated with a vivid imagery of heinous atrocities, injured humanity, and an international community seized by the need to …