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Managing the Retail Supply Chain
Buying, merchandising and the supply chain are inextricably linked. Product merchandisers play a key role within retail, as profits can be affected by how successfully they …
AI Strategy for Sales and Marketing
Marketing and sales prioritize AI and machine learning more than any other business department, yet often struggle with how to scale and strategize the opportunities they …
Key Account Management
An organization's key accounts are its lifeblood. Key account management focuses on the long-term investment of resources in customers that can offer an exceptional return on …
Warehouse Management
Modern warehouses are capitalizing on cutting-edge technologies, new operating models and innovative practices to maximize their role in the wider supply chain. Understand how to …
Logistics and Supply Chain Toolkit
The Logistics and Supply Chain Toolkit provides practical tools for warehouse, inventory and transport managers and students to help them tackle the challenges of logistics and …
IQ and Psychometric Test Workbook
Although most people believe that there is little we can do to improve the intelligence we were born with, the brain can be exercised just like any other part of the body. Thought …
Decision Making and Problem Solving
Thought leader John Adair provides the techniques and insights you need to find solutions, spark creativity and confidently make the right decisions. This 5th edition now features …
Make an Impact with Your Written English
Make an Impact with your Written English deals with the English business writing you need to take you a step further in your executive career. The book also helps organizations …
To Be Honest
WINNER: NYC Big Book Award 2021 - Business GeneralUnder what conditions will people tell the truth, behave fairly and act with purpose at work? And when will they lie, cheat and be …
Urban Logistics
Approximately 80 per cent of European and American citizens live in an urban environment. Due to their large populations and extensive commercial establishments, urban areas …
Strength-Based Leadership Coaching in Organizations
Positive organizational psychology, with its focus on the identification and development of strengths, is a natural ally to executive development and leadership coaching. However, …
Handling Difficult People and Difficult Situations
Individual and organisational performance depends on smooth relationships with internal and external customers, and the ability of individuals and teams to cope with the difficult …