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Armstrong's Handbook of Human Resource Management Practice
Armstrong's Handbook of Human Resource Management Practice is the definitive resource for HRM students and professionals, helping readers understand and implement HR to align with …
How People Learn
How can I design training so that it makes a real difference to employees' skills and development? This book gives L&D professionals everything they need to build effective …
The Agile Organization
The key to retaining competitive advantage in a volatile business world is agility. The third edition of The Agile Organization shows how to develop capabilities across the …
Brand Strategy in Three Steps
Learn how to create an authentic and consistent brand strategy by focusing on the values of your company. This book breaks this process into three steps focused on brand identity, …
Brand Love
The best brands evoke the emotions of their customers by tapping into their hearts and minds. Individuals connect with brands the same way they connect with people. As a marketer, …
Omnichannel Retail
An omni-approach to retail has the potential to boost through-the-door footfall, deepen levels of customer insight, improve service, enhance loyalty and ultimately drive more …
B2B Customer Experience
Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such …
Lowe's Transport Manager's and Operator's Handbook 2023
Lowe's Transport Manager's and Operator's Handbook 2023 provides a complete overview of the operational guidance governing the UK's road transport operators. With the uncertainty …
Introduction to People Analytics
How can HR practitioners with little or no experience of analytics feel confident in their ability to find, analyse and use workforce data to make better business decisions? This …
Collaborative Learning
Collaborative Learning explains how to leverage the knowledge and experience of existing employees to upskill the entire workforce. This practical guide explains what …
The 30 Day MBA
Accelerate your career and transform your skillset without the commitment or cost of an MBA. This internationally bestselling book distils the full insights of an MBA, providing a …
Fashion Brand Management
Learn how to develop, launch and build a successful fashion brand with this definitive textbook which explores the realities of the contemporary fashion industry. Fashion Brand …