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SPIN® -Selling
True or false? In selling high-value products or services: 'closing' increases your chance of success; it is essential to describe the benefits of your product or service to the …
Critical Chain
A business novel focusing on project management. The novel aims to provoke readers to examine and reassess their business practices and transform the thinking and actions of …
It's Not Luck
There has been a shift of policy at board level. Cash is needed and Alex Rogo’s companies are to be put on the block. Alex faces a cruel dilemma. If he successfully completes …
Making the Connections
Looks at what a business needs from its people to succeed, what gets in the way, and the role of communication in helping to bridge the gap. This title examines how businesses can …
Requisite Organization
Based on Elliott Jaques’ latest research, this is a thorough revision of a book that has established itself as a classic in its field. Jaques has written a practical high-level, …
Environmental Assessment
Environmental assessment is a means of counteracting, foreseeing and controlling interference in the environment. All new major developments in Europe and North America are now …
Local Studies Collection Management
A helpful and informative guide for librarians responsible for local studies collections covering the key issues in the twenty-first century. Each chapter is written by a different …
Outdoor and Experiential Learning
Outdoor and experiential learning has advanced in leaps and bounds over the last 20 years. Educators and developers in the Czech and Slovak Republics have been unexpected leaders …
Gower Handbook of Library and Information Management
This Gower Handbook is an authoritative guide to both the traditional and newer aspects of library and information management. Edited by Ray Prytherch, it brings together the …
Media Relations Measurement
Nowadays most managers seek a complete picture when it comes to return on investment and this applies to PR too. Despite this, and the developments in measurement tools for …
The Management of Information from Archives
This authoritative guide to the principles and practice of archives management in private and public sector organizations has been substantially revised. It now provides detailed …