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Data Protection Officer
Since the role of Data Protection Officer (DPO) was designated under EU GDPR in 2018, the understanding of what the DPO role entails and how DPOs solve problems day-to-day …
Modelling Business Information
It is almost universally accepted that requirements documents for new or enhanced IT systems by business analysts should include a ‘data model’ to represent the information that …
Front-End Developer
Even amazing products can be let down by poor user interfaces. It is the job of front-end developers to make software products and websites engaging and attractive for users. This …
Service Level Manager
Service level management provides a framework in which IT services are defined, agreed upon and delivered. The role of service level manager is a critical one in that the …
Business Writing for Technical People
Business writing is all about effective communication and persuasion. Technically-minded people can struggle and many businesses get it wrong, losing their readers in avalanches of …
Working the Crowd
Engaging with social media such as Facebook, YouTube, and Twitter is now a key part of global business communications. Blogs, microblogs, social networking and social news sites …
Test Automation
The practice of test automation is invaluable for modern software testers. Done well, it significantly increases software testing's efficiency, effectiveness and coverage and is …
Mastering Digital Business
This strategic guide for business and IT executives focuses on how today’s most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent …
Data Governance
Every week brings news of an organisation that has distributed data that shouldn't have been shared, or has lost out to a competitor who is using data to drive business in an …
Software Development in Practice
Software development is becoming recognised more and more as an essential skill and profession in today's increasingly digital world. Familiarity with basic programming concepts is …
Managing Data Quality
Data is an increasingly important business asset and enabler for organisational activities. With growth in data sets and data volumes, it's becoming ever harder to manage. Data …
Security Architect
Security architects are responsible for maintaining the security of an organisation's computer systems as well as designing, developing and reviewing security architectures that …