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Operating Model Canvas
The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you …
ABC of ICT Card Deck
A new approach to dry and formal training and change programs; this card deck makes strong and sound points with a humorous pack of cards. Designed and drawn by Paul Wilkinson and …
The TOGAF ® Standard, Version 9.2
The TOGAF standard is a framework - a detailed method and a set of supporting tools - for developing an Enterprise Architecture, developed by members of The Open Group Architecture …
Agile Scrum Foundation Courseware - English: Based on the 3rd Edition of the Agile Scrum Handbook
As a supplement to the Agile Scrum Foundation Courseware (ISBN: 978 94 018 0765 4) publication, you are advised to obtain the publication Agile Scrum Handbook (ISBN: 978 94 018 …
ISO 21500 Guidance on Project Management
Every project is unique. But the key to project success can be based on a generic approach supported by a set of good practices. That is the basis of ISO 21500 - Guidance on …
ISO 21500 in Practice – A Management Guide
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This …
ISO 21500 Guidance on project management – A Pocket Guide
This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first …
Itil(r) 4 Specialist Drive Stakeholder Value (Dsv) Courseware
ITIL 4 Specialist Drive Stakeholder Value (DSV) Courseware.
ITSM Process Assessment Supporting ITIL (TIPA)
The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at …
Frameworks for IT Management
This Pocket Guide is a concise summary of the Frameworks for IT Management. A quick, portable reference tool to the standards used within the Service Management community. …
Service Management Strategies that Work
Pink Elephant is the world leader in IT management best practices, offering solutions to public and private businesses worldwide, many of them listed in the Fortune 500. The …