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Strategic Leadership in the Public Sector
In good times and bad, in the different situations of renewal, crisis, and chronic resource constraints, the strategic leadership of public services is crucial. Good leaders are …
Risk and Crisis Management in the Public Sector
Every decision that is made by managers and policy-makers in a public sector organization requires an evaluation and a judgement of the risks involved. This vital requirement has …
Marketing Management and Communications in the Public Sector
This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and …
Learning and Personal Development for Public Services Managers
Public service management is big global business and accounts for massive spending by governments in countries across the globe, rich and poor, developed and developing, left and …
Digital Government
Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled change in the public …
Financial Management and Accounting in the Public Sector
In light of the worldwide economic crises, the public sector is coming under increasing financial pressure as budgets are reduced on a large scale whilst demands for public …
Public Service Dominant Logic
This textbook examines how public services are often organised around principles derived from the manufacturing industry. However, the public sector mostly deals with people, not …
Ethics and Management in the Public Sector
Grappling with ethical issues is a daily challenge for those working in organizations that deliver public services. Such services are delivered through an often bewildering range …
Making and Managing Public Policy
Understanding how public policy is made and managed is a key component in studying the disciplines of public management and administration. Such are the complexities associated …
Research Methods in Public Administration and Public Management
Research in public administration and public management has distinctive features that influence the choices and application of research methods. Periods of change and upheaval in …
Managing Change and Innovation in Public Service Organizations
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. …
Strategic Leadership in the Public Services
In turbulent times, strategic leadership of public services becomes ever more important. Strategic leaders are steering their organizations into a new relationship with the public, …