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Key Account Manager's Pocketbook
The new, 2nd edition of the Key Account Manager's Pocketbook gives practical advice on how to keep and develop important customers, thereby maximising ongoing revenue streams, …
Focused Leadership
Building-level and central office administrators must be both instructional and learning leaders. Instructional leadership means focusing on teacher behaviors that support student …
Storytelling Pocketbook
People in business are conditioned to believe they must communicate in a rational, objective and logical manner, without emotion, if their point is to be accepted. The reality is, …
Choosing General Practice
This book takes the reader through the various aspects of a career in general practice from the time of applying to medical school until retirement. It will be a practical guide …