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IT Service Management basato su ITIL® V3
E-bok,
2008,
Italienska,
ISBN 9789087532857
This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.In addition the processes are …
Foundations of IT Service Management Based on ITIL® V3
E-bok,
2008,
Italienska,
ISBN 9789087538279
Foundations of IT Service Management based on ITIL® V3Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years …