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Service Automation in the Public Sector
This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social …
Electronic Government
This book constitutes the refereed proceedings of the 14th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2015, held in Thessaloniki, Greece, in …
Electronic Government
This book constitutes the refereed proceedings of the 15th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2016, held in Guimaraes, Portugal, in September 2016, …
Electronic Government
This book constitutes the proceedings of the 22nd IFIP WG 8.5 International Conference on Electronic Government, EGOV 2023, which took place in Budapest, Hungary, during September …
Electronic Participation
This book constitutes the proceedings of the 14th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2022, held in Linkoping, Sweden, during September 6-8, …
Electronic Government
This book constitutes the refereed proceedings of the 14th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2015, held in Thessaloniki, Greece, in …
Electronic Government
This book constitutes the refereed proceedings of the 15th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2016, held in Guimaraes, Portugal, in September 2016, …
Electronic Government
Chapters 6, 24, 26 and 36 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
Electronic Government
This book constitutes the proceedings of the 16th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2017, held in St. Petersburg, Russia, in September 2017, in …
Electronic Government
This book constitutes the proceedings of the 22nd IFIP WG 8.5 International Conference on Electronic Government, EGOV 2023, which took place in Budapest, Hungary, during September …
Electronic Government
This book constitutes the proceedings of the 18th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2019, held in San Benedetto del Tronto, Italy, in September …
Service Automation in the Public Sector
This edited volume highlights the latest advances in and findings from research on service automation in public sector organizations. The contributing authors use a mix of social …