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Service Operations Management
Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service …
Professional Services Marketing Handbook
The market for professional services and consulting firms is changing, driven by evolving and more demanding client requirements. Legal, accountancy and other professional services …
Professional Services Leadership Handbook
Professional services firms - from the legal sector to accountancy, consulting and beyond - face increased disruption. Service delivery models are under pressure to adapt to …
Thermal Physiology
This edited volume records the critical historical developments in thermal physiology and makes them accessible to new and senior thermal biologists and scientists in related …
Planetary Social Thought
The Anthropocene has emerged as perhaps the scientific concept of the new millennium. Going further than earlier conceptions of the human environment relationship, Anthropocene …
Canadian Critical Luxury Studies
Canadian Critical Luxury Studies: Decentering Luxury is a dynamic new contribution to the study of luxury. The essays in this collection challenge Euro- and US-centric perceptions …
Classic Motorcycle Restoration and Maintenance
A complete workshop guide to restoring and maintaining your classic British motorcycle. Covering the principles of restoration and maintenance, and therefore applicable across all …
Inhuman Nature
The relationship between social thought and earth processes is an oddly neglected part of the social sciences. This exciting book offers to make good the deficit by exploring …
Richardson and Clark: Sexual Offences A Practitioner's Guide
Richardson and Clark: Sexual Offences A Practitioner's Guide is an authoritative, practical handbook on the law relating to sexual offences.Covering the 70+ sexual offences …