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Surveying for Engineers
The fifth edition of this classic textbook sets out the essential techniques needed for a solid grounding in the surveying.The popular and trusted textbook covers the traditional …
Frictionless Organization
Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them …
Celtic Myths
The mythology of the ancient Celts is a rich and complex one. Celtic myths relate epic stories of heroic ancestors, when the divine and mortal realms were intimately intertwined …
Surveying for Engineers
The fifth edition of this classic textbook sets out the essential techniques needed for a solid grounding in the surveying.The popular and trusted textbook covers the traditional …
Charles Darwin
The publication of The Origin of Species in 1859 was the culmination of more than twenty years of work by Charles Darwin and the ideas he presented in it would lead to a …
Best Service is No Service
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to …
Your Customer Rules!
What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their …
Winston Churchill
During his long and extraordinary life, Winston Churchill was a central figure in almost all of the tumultuous events of the first half of the twentieth century. He was a soldier, …