Sökt på: Böcker av Scott McKain
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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience
Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever ReadNo matter who you are, what you do, where you work, or how much money you make, …
Leading the Customer Experience
DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PRMany organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by …
Ultimate Customer Experience
In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today's changing workplace. When was …
Leading the Customer Experience
DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by …
Iconic: How Organizations and Leaders Attain, Sustain, and Regain the Highest Level of Distinction
Named by Forbes Inc. as one of the Top Ten business books of 2018. Scott McKain, award-winning speaker and author, explains how to move beyond being distinctive and to take your …
7 Tenets of Taxi Terry (PB)
Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever ReadNo matter who you are, what you do, where you work, or how much money you …
ALL Business is STILL Show Business
In this hyper-competitive, globally connected world, how do organizations and individual professionals stand out from the competition and engage their customers?"ALL Business is …
7 Tenets of Taxi Terry (Pb)
Inspired by the Ideas and Insight of Taxi Terry...The Best Guide to Customer Service You Will Ever Read No matter who you are, what you do, where you work, or how much money you …
The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work
In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today's changing workplace. When was …