Take charge of your teams and lead them to victory! For nearly a decade, Mastering Project Management, has been the field's gold standard reference. Now, James Lewis has updated his classic guide, offering both practical, real-world guidance and a focus on higher-level tools and applications that you won't find anywhere else. This fully revised second edition shows project managers and team leaders from all industries how to ramp up and fine-tune managing skills and bring all projects to a successful completion. Carefully avoiding any overlap from his other popular project management titles, Lewis clearly defines your role as a project manager and outlines the steps to mastering project management. Lewis has also included the most up-to-date information on today's hot-button topics in the field, providing the know-how you need to: Utilize the Project Management Body of Knowledge (PMBOK) Survive no-win projects Apply Six Sigma in project management Improve estimating capability Manage project risks Identify customer requirements Control costs Understand systems thinking and apply it to projects Lewis shows you how to manage multicultural project teams, coach team members for improved performance, and deal effectively with project stakeholders. He gives you an arsenal of tools for utilizing systems thinking, achieving optimal decision-making, reporting project status, and managing project change and configuration control. Lewis also covers the human element, showing you the most effective ways to conduct interviews, manage meetings, conduct performance reviews, and handle vendors and contractors. If you want to be more than a casual project manager, if you desire to understand every function in your organization, if you aspire to higher management levels, the second edition of Mastering Project Management is your personal guide to success.