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The complete guide to handling emotionally charged patient conversations with the empathy vulnerable people deserveThe Clinician’s Guide to Empathy helps you approach tough …
The foundational knowledge and practical actions you need to effectively address your patients’ emotions—and manage your own emotionsMedical schools acknowledge that emotional …
The definitive evidence-based guide to effective patient-centered interviewingSmith’s Patient-Centered Interviewing, Fourth Edition is a practical introductory textbook covering …
From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly …
A clinician’s guide to maximizing patient outcomes and positive health care relationships with evidence-based communication tools Understanding Clinical Negotiation helps …
From a thought leader in improving patient experience comes a strategic guide for healthcare leaders and professionals to improving medical outcomes, reducing costs, and seizing …