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Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are …
This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of …
Top experts specializing in hospitality management have contributed articles to this new collection which explains recent developments in accounting and finance. The material is …
Unique in its approach, 'Money Matters for Hospitality Managers' is unlike other heavy theoretical accounting texts, using real life scenarios to show managers how it's done. …
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can …
'Franchising in the Hospitality Industry' provides an overview of the issues, debates and challenges associated with business franchising. In two parts, this text firstly looks at …
'Hospitality Sales and Promotion' is the essential guide for every manager in the hospitality industry wanting to achieve maximum profits from their sales promotions. Practical and …
The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its …
This book showcases small hotels, all located in the United States, designed by architects who use light and materials in interesting and intentional ways. The designs also …
Get a unique insight into health, bereavement, and healing! Bereavement Counseling: Pastoral Care for Complicated Grieving is a practical guide to the assessment and treatment of …