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Effectively assess whether any library is making good use of the reference/user service resources available todayLibraries need to develop standards by which they can assess their …
Make separate library services for distance learners a thing of the past Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and …
Discover new techniques for researching patents and trademarks! Patent and Trademark Information: Uses and Perspectives addresses an essential yet undervalued and often underused …
Explore the vital links between technology and lifelong learning! Get the real-life perspective of professionals at the intersection of old ways and new technology in this book …
A must-have for librarians and their staffs working at all levelsfrom beginner to expertInterlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan …
Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together …
Get the most out of your reference information systems and technology!Reference Services and Media meets the information challenges that overwhelm and assist us today with …
A view of the mutual dependence between libraries and vendorsAs technology advances, libraries are forced to reach beyond their own resources to find effective ways to maintain …
Learn effective ways to assess and evaluate reference services in YOUR libraryInnovation and the constant evolution of technology continually spur academic librarians to find …
This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and …