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This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace …
Libraries and Identity summarizes the role of institutional identity in the emergence of new types of libraries such as joint-use libraries and digital libraries. Professional and …
Libraries/information centres are continuously evolving to keep up with rapid changes in information gathering, processing, and distribution. Corporate and non-profit special …
The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. …
The 21st Century Academic Library: Global Patterns of Organization and Discourse discusses the organization of academic libraries, drawing on detailed research and data. The …
Disaster Planning for Special Libraries contains a guide for developing and maintaining disaster plans for small special libraries and related work units. This volume serves as a …
Transmedia is a technique of delivering a single piece of content in individual parts via different media and communication platforms (books, films, TV shows, games, live …
Digital Teaching, Learning and Assessment: The Way Forward is the result of the continuous discussion taking place in the teaching and learning space of what the future holds for …
Digital Participation through Social Living Labs connects two largely separate debates: On the one hand, high speed internet access and associated technologies are often heralded …
In today’s digital environment the workplace is characterised by individuals creating information perhaps independently of formal systems, or establishing new systems without …