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The Customer Service Training Tool Kit
Train your staff to provide great customer service in every situation! Now, with the help of these fun, motivational training activities, you can design and deliver a …
Still More Games Trainers Play
Get any training session off the ground fast or jump start one whenever it lags with the more than 400 proven activities in the bestselling Games Trainers Play series. Their names …
Employee Training & Development
Best selling title for this course.Companies that use innovative training and development practices are likely to report better financial performance than their competitors that do …
Training and Collaboration with Virtual Worlds
Team Building and Leadership Coaching with Virtual WorldsNew collaborative technologies to keep your company competitive, productive, and efficient With the business landscape …
Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEGetting new employees up and running with the company is a highly challenging process. For true success, you need to have full …
Kettlebell Training for Athletes: Develop Explosive Power and Strength for Martial Arts, Football, Basketball, and Other Sports, pb
Improve performance in any sport with Russia’s most guarded training secretFor elite sports training, nothing compares to the impact that kettlebells have on the entire body, and …
Early-Start Potty Training
'Dr. Sonna is giving parents and babies a wonderful opportunity to introduce the potty at an age when learning new skills is part of every day life' - Barbara Gablehouse, MD. Have …
The Big Book of Humorous Training Games
The latest mind-brain research confirms something every trainer has long suspected: that people think and learn better when the process is fun. "The Big Book of Humorous Training …
Ear Training, Revised
Combining a proven technique with an effective and easy-to-use supplements package, Ear Training: A Technique for Listening is the ideal text for college aural skills courses. Its …
The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools
An effective and engaging way employees can learn Six Sigma and put its concepts into playPart of the popular Big Book of Games series, which capitalizes on the proven effective …
Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success
Workplace “drama” that’s productive!The secret to business growth is right before your eyes—it’s the creativity and innovation percolating in each one of your employees every …
The Structural Engineers Professional Training Manual
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the …