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Shaping the IT Organization — The Impact of Outsourcing and the New Business Model
More and more, the shape of the IT organization is critical to business systems delivery, yet all too often this definition is approached in a haphazard fashion - often based on …
Managing Electronic Services
Electronic Service Management is an emerging concept. It covers the organisational, economic technical and user issues involved when integrating the development of electronic …
The Usability Business
Reviews of the 'Politics of Usability' by the same editors:"Designing quality web sites or easy-to-use software is simple: just employ established usability engineering methods. …
Coping with IS/IT Risk Management
Successful and experienced IT solutions providers talk about their actual practical experiences in IT risk management. Tony Moynihan has asked successful IS/IT project managers to …
Successful IT Outsourcing
Outsourcing permeates the IT world and has had a profound impact on the work of IS professionals. Nearly all will, at some stage in their careers, work with outsourced services as …
Computer-based Diagnostic Systems
Computer-based diagnostic systems are among the most successful applications of knowledge-based systems (KBS) technology. Chris Price shows the best way to build effective …
Distributed Applications Engineering
Client/server and distributed technologies have made great strides since their emergence in the late 1980s to become very popular in the IT industry today. This book illustrates …
The Component-Based Business: Plug and Play
There has been a phenomenal growth in autonomous business services, fuelled largely by the internet and e-business. New business architectures are emerging, in which an enterprise …
Finance for IT Decision Makers
Purpose The purpose of this book is to explain to information technology (IT) decision makers those aspects of finance that most affect their work. Most IT decision makers belong …
Conceptual Modeling for User Interface Development
Conceptual Modeling for User Interface Development introduces the technique of Entity-Relationship-Modeling and shows how the technique can be applied to interface issues. It …
e-Management
In today's rush towards e-Business many organizations have failed to recognize that the responsibilities of IT Managers have significantly changed. No longer do the tried and …