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Customer experience management på svenska : att systematiskt leverera rätt kundupplevelse
Customer experience management på svenska tar upp bristen på CX-verktyg för organisationer och anpassar internationella teorier till svenska förhållanden. Läsaren får ta del av en …
Stage Management
Drawing on interview material from more than 20 leading stage managers from the UK, USA and Australia, this book situates the contemporary practice of stage management within its …
Project Management for the Unofficial Project Manager (Updated and Revised Edition)
In today's workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren't formally trained in managing projects - you're an unofficial …
Strategic Social Media Management
This textbook provides a lively introduction to the fast-paced and multi-faceted discipline of social media management, with international perspectives, AI approaches and tools to …
Handbook of Communication in Anaesthesia, Pain Management, and Intensive Care
Communication in anaesthesia, pain management, and intensive care can have profound impacts on patients and healthcare colleagues. Good communication can result in better patient …
The Global Trade Management and Economy Establish Under Single Roof
Information Management in the Public Service
Over the years, information systems have become more and more present in organizations of all sizes, and are a determining factor in decision-making. In the information society, a …
MANAGEMENT INFORMATION SYSTEMS FOR HIGHER DEGREE STUDENTS
Customer Relationship Management
This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications, and technologies, focusing on how companies can …
Physical Management for Neurological Conditions
Physical Management for Neurological Conditions comprehensively covers the essentials of neurorehabilitation starting with thirteen guiding principles, and a new chapter on …
The Zero Trust Framework and Privileged Access Management (PAM)
This book is about the Zero Trust Framework. Essentially, this is a methodology where the IT/Network Infrastructure of a business is segmented into smaller islands, each having its …
Emergency Management in Anesthesia and Critical Care
Every moment counts when treating an emergency event. Emergency Management in Anesthesia and Critical Care provides quick access to essential information for rapidly identifying …