Søkt på: customer loyalty
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Harvard Business Review on Increasing Customer Loyalty
How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have …
Customer Loyalty and Supply Chain Management
Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various …
The Customer Loyalty Loop
How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your …
The Handbook of Customer Satisfaction and Loyalty Measurement
Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book …