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Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare …

Winner of a Shingo Research and Professional Publication Award!At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of …

The change from traditional ways of producing and managing healthcare services to a just-in-time approach requires a new understanding about what adds value for the patient or …

Tens of thousands of patients die unnecessarily every year as a result of errors and defects in our healthcare processes. Those that survive often pay too much for the privilege. …