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totalt 20 treff
Health Care Strategy for Uncertain Times
An AHA Press/Jossey-Bass Publication Learn to reconceptualize strategy development in today's uncertain environment. This book introduces three specific techniques--scenario …
To Do No Harm
With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare …
Streamlining Health Care Operations
Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and …
Technology and the Future of Health Care
Most experts believe that innovation in every aspect of patient care will be nothing less than astonishing as we move into the next century. Technology and the Future of Health …
The CEO's Guide to Health Care Information Systems
Written for top-level executives, this is the thoroughly revised and updated edition of the 1996 book that has become a classic in the field. A reliable resource of accurate and …
Guide to Effective Staff Development in Health Care Organizations
In Guide to Effective Staff Development in Health CareOrganizations, Patrice L. Spath-- a national authority on healthcare training-- and a stellar panel of health care experts …
Handbook for the New Health Care Manager
It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health …
The Emotionally Intelligent Nurse Leader
The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions …
Customer Service in Health Care
Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires …
The Quality Handbook for Health Care Organizations
This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the …
Public Relations in Health Care
This comprehensive guide to everything you need to know about PR provides a theoretical overview and practical advice for PR professionals new to health care and new ideas and …
Untapped Options
An AHA Press/Jossey-Bass ResourceUntapped Options is an invaluable resource for health care leaders who want to help their organizations succeed. Bea Northcott and Janette Helm, …