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ITIL(R) Practitioner Guidance
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this …
Ships Captain's Medical Guide 23rd Edition
the Ship Captain's Medical Guide is intended primarily for use on vessels where there is no medical professional, such as a doctor, on board. It provides assistance and direction …
Metrics-based IT service management
This book's title is 'Metrics-based service management"e;, and we assume measurement is a fundamental component of, and essential for, effective decision making, communication, …
Whaling for Beginners Book Two: Reputations
A fictional story about the cybersecurity vulnerabilities of board level executives, known as 'big fish'. It follows the story of Jim Baines, CEO of a major US packaging company …
Effective microbiological sampling of food processing environments (1999)
Adopt a structured approach to identifying environmental sources of microbial food contaminants, as a means of promoting food safety. Microbial contamination of food products can …
Hand hygiene: guidelines for best practice
Ensure that your hand washing facilities and procedures are optimised. Hands are one of the major sources and routes for cross-contamination in the food industry. Reducing …
Wellbeing at Sea
Seafaring is a very demanding profession. Being far away from family and friends, unable to leave the workplace, and having fewer choices during non-working hours can affect a …
Wellbeing at Sea
This book is aimed at all those in managerial and organisational roles in the maritime industry who have a duty of care for seafarers. Ensuring that seafarers are safe and in good …
Passing the PRINCE2 Examinations
This publication contains sample papers which feature actual exam questions taken from a bank of questions provided by the Official Accreditor, APMG, so the exam questions in the …
Effective Project Management: The PRINCE2(R) method
The PRINCE2 method comprises seven themes, principles, and processes and equips practitioners with the skills and knowledge to manage projects in a wide range of environments and …
Manual of food hygiene methods
Adopt standardised methods of taking environmental samples for hygiene testing of surfaces, people, packaging, air and process water. The adoption of standardised protocols …
Good Clinical Practice Guide
The Good Clinical Practice Guide is a brand new publication covering the legislation, guidance and good practice that relates to the conduct of clinical trials of medicinal …