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Part of the Lean Tools for Healthcare series, this user-friendly book will help to improve your understanding of kaizen. It describes exactly what a kaizen event is and details all …

African-American stories were overlooked by mainstream media until John H. Johnson showed the world the value of black life. In his magazines EBONY and JET, the publisher and …

I beckon you to a wondrous journeya pilgrimageinto an exploration of you and of the specific world you inhabit: your history, your people, your struggles and joys, your everyday …

The gift of a commonplace book: A seed that can bloom well beyond a lifetime. A place to collect the wisdom and stories which others in ancient and modern times have to teach us. …

Use them to transform your employees' day planners into powerful tools for cross-functional management. (Purchase of the forms includes permission to reproduce or modify then as …

The gift of a commonplace book: A seed that can bloom well beyond a lifetime. A place to collect the wisdom and stories which others in ancient and modern times have to teach us. …

Eight wall charts to provide visual control and team focus for measurement and analysis during strategic planning and policy deployment.

Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare …

Tens of thousands of patients die unnecessarily every year as a result of errors and defects in our healthcare processes. Those that survive often pay too much for the privilege. …

Winner of a Shingo Research and Professional Publication Award At the heart of Lean and Six Sigma is the same, unique business operating system: hoshin kanri. It is a method of …