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International Human Resource Development
tekstilinnbinding,
2015,
Engelsk,
ISBN 9780749476014
International Human Resource Development provides thought-provoking questions and stimulating answers to key issues in human resource development today, putting HRD in its …
The Call Centre Training Handbook
tekstilinnbinding,
2008,
Engelsk,
ISBN 9780749450885
The Call Centre Training Handbook is a complete resource for providing learning, training and development within contact centres. Whether it is induction or periodic training, …