Drawing on recent developments in the services management, strategic management and brand management literatures, this stimulating and well-illustrated book presents critical new …
General Motors (GM)'s attempt to adapt the renowned Toyota production system for its own automotive manufacturing plants had historically produced disappointing results. Why was it …
Seemingly since the beginning of aviation history there has been discussion and speculation on the remarkable inability of the industry to generate profits. This is even more so …
The complete study and revision guide for the International Standards of Training, Certification and Watchkeeping (STCW).For all ranks and serving crew in the mercantile marine, …
Low cost carriers (LCCs) represent one of the most exciting and dynamic yet often contentious developments in recent commercial aviation history. Formed as a direct result of …
This unique book expands the contribution of aviation psychology and human factors to the aviation industry within the Asia Pacific region, with participation from many other parts …
Workers who loaded and unloaded ships have formed a distinctive occupational group over the past two centuries. As trade expanded so the numbers of dock labourers increased and …
Because marine governance in most countries is sectoral, maritime policies are frequently fragmented, reactive, and even contradictory, meaning that marine resources are …
The integration of drones into society has attracted unprecedented attention throughout the world. The change, for aviation, has been described as being equally as big as the …