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Obtaining Value from Big Data for Service Delivery
Big data is an emerging phenomenon that has enormous implications and impacts upon business strategy, profitability, and process improvements. All service systems generate big data …
The Refractive Thinker(R) Vol XVIII Project Management: Strategies to Enhance Workflow and Productivity
Join NASA Astronaut Andy Allen and contributing scholars as they discuss doctoral research findings regarding the exciting field of project management. Doctoral scholars will share …
Obtaining Value from Big Data for Service Systems, Volume II
Volume II of this series discusses the technology used to implement a big data analysis capability within a service-oriented organization. It discusses the technical architecture …
Obtaining Value from Big Data for Service Systems, Volume I
Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation to big data, applications of it in …