New appendix on applicable Rules and Regulations applicable to outsourcing.
New appendices mapping COP Standards to eSCM-SP and eSCM-SP capability models.
New and updated definitions on various forms of outsourcing, graphics, and templates.
More detailed discussions on: various outsourcing geographies, renewing and exiting agreement options, change management, multi-sourcing management and roles of PMO
Also, this Version 10 of OPBOK identifies the best practices of outsourcing professionals around the globe, presenting the reader with a complete and practical guide to this emerging, complex discipline. It gives readers guidance on the critical 'make or break' factors in any outsourcing program.