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Hakutulokset: Hakutulos
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yksi hakutulos.
Answering the Ultimate Question: How Net Promoter Can Transform Your Business
muu,
2016,
englanti,
ISBN 9781522697831
Fred Reichheld's 2006 book The Ultimate Question--that question being, "How likely is it that you would recommend this company to a friend or colleague?"--challenged the …