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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where …
The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers
Proven customer engagement approaches for winning in the most important moments driving profitability and growth—customer retention and expansion Industry analysts report that up …
Conversations That Win the Complex Sale (Pb)
Win more deals with the perfect sales story "Power Messaging is a foundational element in our global marketing campaigns and sales training programs. We believe the concepts are …
Perfect Phrases for ESL: Conversation Skills, Premium Third Edition
A handy ESL phrase guide that helps you converse like a native English speaker—now enhanced via app with audio recordings of key expressionsIf you’re an intermediate level speaker …
Teaching for Quality Learning at University 5e
Biggs and Tang, now with Kennedy, have ensured this new edition remains an international leader for university teaching for the next decade.Denise Chalmers AM, Emeritus Professor, …
Practice Makes Perfect: Spanish Conversation
Practice the Art of Conversation in Spanish! Want to strike up a conversation with a native Spanish speaker but nervous that you re not ready? This book helps you overcome that …
The Pursuit of Excellence: The Uncommon Behaviors of the World's Most Productive Achievers
“An absolute must-read if you care to live an excellent life.” —Patrick LencioniA master class in achieving and sustaining excellence—even in the most challenging times—from the …
The Physical Universe
The Physical Universe, 17e by Konrad Krauskopf and Arthur Beiser is an outstanding text with a long history. For the 17th edition, real student data points and input, derived from …
Simplifying Coaching: How to Have More Transformational Conversations by Doing Less
Fundamentally, coaching is about enabling someone to feel heard and to access new insights into their own life. But how can you facilitate someone elses thinking when you dont know …
ISE The Physical Universe
The Physical Universe, 17e by Konrad Krauskopf and Arthur Beiser is an outstanding text with a long history. For the 17th edition, real student data points and input, derived from …