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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where …
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change
The New York Times bestselling guide to leading positive change in any organization—updated with new insights, research, and case studies Learning how to influence others may be …
Crucial Conversations: Tools for Talking When Stakes are High
Foreword by Stephen R. Covey, Author of The 7 Habits of Highly Effective People A PAPERBACK ORIGINAL "e;Most books make promises. This one delivers. These skills have not …
Crucial Confrontations
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated …
Influencer: The Power to Change Anything, First Edition
An INFLUENCER motivates others to change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an …